Vintrust Winery Services

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Vintrust Winery Services offers a different kind of fulfillment and storage experience. We view our clients as partners with individually unique needs, not commodities to fit into our processes. We understand how hard you’ve worked to craft extraordinary wine, because we put the same care and pride into wine fulfillment and storage as you put into winemaking. We know how demanding your customers are, because we service them every day on the Collector Services side of our business. Our clients focus on making great wine, and let us focus on solving their storage and consumer fulfillment challenges. From cork in to cork out, Vintrust is on your team.

Winery Services:

Fulfillment and Shipping Services
Warehouse Storage
Free Shipping to Vintrust
Industry-Leading Order Processing Standards
Integrated Technology

Contact:

Giovanni Cerrone
Business Development Manager
415.561-8419
giovanni.cerrone@vintrust.com

Warehouse locations:

Napa (American Canyon, CA)
Sonoma (Santa Rosa, CA)

Focus

Vintrust specializes in providing reliable, highly customized services for small- to medium-sized wineries producing wines in the ultra-premium to luxury categories. Perhaps this focus is why we have become the fulfillment partner of choice for more than 80 of the world’s most prestigious wineries.

We also specialize in servicing ultra-premium wine consumers and collectors. Vintrust is the only provider of integrated wine logistics, storage and management services that start when your wine comes off the bottling line and end when your customer enters a tasting note for your wine in their Vintrust Wine Asset Management account. No one else offers such a comprehensive direct-to-consumer solution for small- to medium-sized wineries and their customers.

Fulfillment and Shipping Services

Fulfillment for at-release allocations, wine club, and daily web/tasting room orders
Every order is hand-picked and hand-packed
Custom shipper consultation and design
Custom finishing services—tissue wrapping, inclusion of collateral
Recycled/recyclable shippers as well as temperature-controlled shippers for fulfillment in hot weather
Temperature holds customized to your parameters ensure your wines are protected

Warehouse Storage

Transfer your entire wine inventory from the bottling line directly to Vintrust. We’ll take care of the rest:

Easy, internal transfers for fulfillment orders
Prompt preparation of distributor pickup orders
24/7 Building Security
Fire Protection
Seismic-approved racking
Short- and long-term/library storage
Monthly physical inventories

Free Shipping to Vintrust

Help your customers guarantee the provenance of their purchase. For your customers who are Vintrust Collector Services clients, shipping to their Vintrust accounts is free. We also offer introductory free storage to your customers who choose to open a Vintrust account.

Industry-Leading Order Processing Standards

Order processing for shipment: next business day after received. Same-day processing is available on limited orders received by 11 a.m.
Order receipt confirmation: instantaneous
Order rejection notification: within 4 business hours
Customer service response: within 1 business hour
Order accuracy: consistently over 99.99%
Returned/damaged shipment notification: within 24 hours of receipt of package