Vintrust Winery Services

Vintrust Winery Services offers a different kind of fulfillment and storage experience. We view our clients as partners with individually unique needs, not commodities to fit into our processes. We understand how hard you’ve worked to craft extraordinary wine, because we put the same care and pride into wine fulfillment and storage as you put into winemaking. We know how demanding your customers are, because we service them every day on the Collector Services side of our business. Our clients focus on making great wine, and let us focus on solving their storage and consumer fulfillment challenges. From cork in to cork out, Vintrust is on your team.

Winery Services:

Contact:

Giovanni Cerrone
Business Development Manager
415.561-8419
giovanni.cerrone@vintrust.com

 

Warehouse locations:

Napa (American Canyon, CA)
Sonoma (Santa Rosa, CA)

Focus

Vintrust specializes in providing reliable, highly customized services for small- to medium-sized wineries producing wines in the ultra-premium to luxury categories. Perhaps this focus is why we have become the fulfillment partner of choice for more than 80 of the world’s most prestigious wineries.

We also specialize in servicing ultra-premium wine consumers and collectors. Vintrust is the only provider of integrated wine logistics, storage and management services that start when your wine comes off the bottling line and end when your customer enters a tasting note for your wine in their Vintrust Wine Asset Management account. No one else offers such a comprehensive direct-to-consumer solution for small- to medium-sized wineries and their customers.

Vintrust Winery Services - Fulfillment and Shipping, Storage

Fulfillment and Shipping Services

  • Fulfillment for at-release allocations, wine club, and daily web/tasting room orders
  • Every order is hand-picked and hand-packed
  • Custom shipper consultation and design
  • Custom finishing services—tissue wrapping, inclusion of collateral
  • Recycled/recyclable shippers as well as temperature-controlled shippers for fulfillment in hot weather
  • Temperature holds customized to your parameters ensure your wines are protected

Warehouse Storage

Transfer your entire wine inventory from the bottling line directly to Vintrust. We’ll take care of the rest:

  • Easy, internal transfers for fulfillment orders
  • Prompt preparation of distributor pickup orders
  • 24/7 Building Security
  • Fire Protection
  • Seismic-approved racking
  • Short- and long-term/library storage
  • Monthly physical inventories

Free Shipping to Vintrust

Help your customers guarantee the provenance of their purchase. For your customers who are Vintrust Collector Services clients, shipping to their Vintrust accounts is free. We also offer introductory free storage to your customers who choose to open a Vintrust account.

Vintrust winery services - Our commitments

Industry-Leading Order Processing Standards

  • Order processing for shipment: next business day after received. Same-day processing is available on limited orders received by 11 a.m.
  • Order receipt confirmation: instantaneous
  • Order rejection notification: within 4 business hours
  • Customer service response: within 1 business hour
  • Order accuracy: consistently over 99.99%
  • Returned/damaged shipment notification: within 24 hours of receipt of package

Integrated Technology

  • Real-time online inventory reporting and order history
  • Order status with shipment tracking
  • Shipment notification sent directly to winery and recipient
  • Flag/alert inventory reorder notifications

Featured Wine


Christophe Perrot Minot
2006   Pinot Noir

Chambolle Musigny
Les Charmes
Vieilles
Vignes

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